We're Here to Help

Get in Touch

Whether you're a driver with a question, a business exploring partnership, or an investor interested in EVHub — our team is ready and waiting.

2hr avg. response time
🌍Ghana & Nigeria offices
🕐Mon–Fri 8am–6pm WAT
🆘24/7 station emergency line
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General Enquiry Station Support Partnership Investment Press & Media Accra Office Lagos Office 2hr Response Time General Enquiry Station Support Partnership Investment Press & Media Accra Office Lagos Office 2hr Response Time

Multiple Ways to Connect

Pick the channel that works best for you. Every message reaches a real human on our team.

📧
Email Us
info@evhubltd.com
For general enquiries, partnerships,
media and investor relations.
Replies within 2 hours
📞
Call Us
+233 30 232 9748
Speak directly with our team.
Mon–Fri · 10am–6pm WAT
Live now
💬
WhatsApp
+233 26 522 5202
Quick questions, station support,
and real-time charging help.
Replies in ~15 minutes
🤖
Live Chat
Chat on evhubltd.com
Instant answers from our
support team or AI assistant.
Instant response

We'd Love to
Hear From You

From technical support to investment discussions, no enquiry is too big or too small. Our team across Accra and Lagos is ready to help.

🇬🇭
Ghana HQ

Accra Head Office

14 General Ankrah High
Accra, Greater Accra Region, GH

🕐  Mon–Fri · 10:00am – 6:00pm WAT
🇳🇬
Nigeria Office

Lagos Hub

Plot 22, Admiralty Way
Lekki Phase 1, Lagos, NG

🕐  Mon–Fri · 10:00am – 6:00pm WAT
🆘
Emergency Line

24/7 Station Support

For urgent station faults, payment issues, or safety concerns at any EVHub charging point.

⚡  Available 24 hours, 7 days a week

Send Us a Message

We aim to respond within 2 business hours.

Team Online
📎
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Instant Help When You Need It

Our live chat connects you with a real EVHub team member in under 60 seconds during business hours. After hours, our AI assistant handles common queries instantly.

Station Fault Reporting Report a broken charger and get an ETA for repair on the spot.
💳
Payment & Billing Help Resolve mobile money disputes, failed transactions, and refunds instantly.
📍
Station Navigation Get turn-by-turn directions to the nearest available EVHub station.
🔋
Charging Session Support Trouble starting or stopping a session? We'll fix it in real time.
AK
Ama Kofi — Support
⚡ Online · EVHub Ghana
Hi there! 👋 Welcome to EVHub Support. How can I help you today?
10:42 AM
The charger at Accra Mall Port 3 isn't responding.
10:43 AM
I can see Port 3 in our system. Logging a priority fault now — our engineer will be on site within 2 hours. In the meantime, Port 1 is fully available for you. ✅
10:43 AM
Type a message…

Our Offices

Two offices, one mission. Visit us in Accra or Lagos — you're always welcome.

🇬🇭
Ghana HQ
📍
Address The Hub, 14 General Ankrah High, Accra, Greater Accra Region, Ghana
📞
Phone +233 30 232 9748
📧
Email info@evhubltd.com
🕐
Office Hours Monday – Friday · 10:00am – 6:00pm WAT
Saturday · 9:00am – 1:00pm (by appointment)
🚇
Getting Here 30 min drive from Accra International Airport. Parking available on-site with EV charging.
🇳🇬
Nigeria Office
📍
Address Plot 22, Admiralty Way, Lekki Phase 1, Lagos, Lagos State, Nigeria
📞
Phone +234 1 745 4749
📧
Email info@evhubltd.com
🕐
Office Hours Monday – Friday · 8:00am – 6:00pm WAT
Saturday · 9:00am – 1:00pm (by appointment)
🚗
Getting Here Located in the Lekki business district. Secure parking with dedicated EV charging bays.

Quick Answers

Common questions before you reach out.

For urgent station faults, WhatsApp or our Live Chat are the fastest options — typical response under 15 minutes. You can also call our 24/7 emergency line for any safety-related issues at a charging station.
Open a chat or send an email to hello@evhub.africa with your session ID (shown in the EVHub app), phone number, and the amount charged. Our billing team will investigate and resolve or refund within 24 hours.
Select "Partnership" in the contact form above, or visit our dedicated Partner With Us page. For time-sensitive discussions, call our Accra office directly and ask to be connected to the partnerships team.
Yes. Send media enquiries, press releases, or interview requests to press@evhub.africa. Our communications team responds to press enquiries within 4 business hours. For urgent matters, call our Accra office and ask for the communications team.
Select "Investment" in the form above, or email invest@evhubltd.com directly. Our investor relations team manages all funding discussions, tier enquiries, and due diligence requests. We respond to all investor enquiries within 1 business day.
Absolutely. Both our Accra and Lagos offices welcome visitors during business hours (Mon–Fri 8am–6pm). For specific meetings, we recommend booking in advance by calling or emailing your preferred office to ensure the right team member is available.
We're always looking for talented people who share our passion for Africa's electric future. Send your CV and a short note about why you'd like to join EVHub to careers@evhub.africa. We review all applications personally.
Our team is fluent in English, Twi, Hausa, Yoruba, and Igbo. We're working to expand language support as we grow across Africa. If you need support in a specific language, mention it in your message and we'll route you to the right team member.

We're Always Here

Our team across Accra and Lagos is committed to getting back to every message, every time. Don't hesitate — reach out.